Q) What is your address ?
- Bedraluna
88 St Mary’s Crescent
Ruddington
Nottingham
NG11 6FR
Q) What are your opening hours ?
- Mon to Fri – 9am – 6pm
- Sat & Sun – 12pm – 6pm
Q) Can I speak to a human ?
Yes, you can speak to a human:
- Call 07835282381
- Whatsapp 07835282381
Q) Where do you ship to ?
- United Kindom
- Order before 12pm for same day dispatch (Mon-Fri)
Q) How will my order be delivered ?
- Orders are delivered by courier, this can be Royal Mail, EVRI or Yodel
Q) How long does shipping take ?
- Order before 12pm for same day dispatch (Mon-Fri)
- Standard delivery takes between 4-7 working days
Q) How much does shipping cost?
- Standard Recorded Delivery is £3.99
- Free Recorded Delivery on orders over £50
Q) I am local, can I collect my order ?
Yes, you can either
- Pay online and select Collection at the checkout
- Make your order online and select Pay On Collection at the checkout
- Call us, order over the phone, pay on collection.
Q) I have not yet received my order
- All orders are tracked, you can check where your delivery is with your tracking information.
- Track Your Order Here
Q) It has been over a week and I have not got my order
- If it has been over 7 days and you have not received your order contact us and we will look in to it for you.
- Contact Us
Q) Do you have all your products in stock ?
- We have all our products in stock. All products and all sizes on our website
- My order has a problem
- Should you have any problems with your order please contact us as soon as possible so we can rectify it for you.
- Contact Us
Q) Can I return my order ?
Yes
- If there is a problem you can return your order within 30 days for a full refund.
- Apply for your refund Here
Q) Can I come and collect my order ?
Yes
- Select collection at the checkout, give us a call or text to arrange collection.
- Tel: 07835282381
- Call or text
Mon to Fri – 9am – 6pm
Sat & Sun – 12pm – 6pm
Q) What are your Payment Methods
- Currency: GB £
You can pay by:
- Visa
- Mastercard
- American Express
- Paypal
- Klarna Account
- Bank Transfer
- Cach On Collection
- If we have not covered a question you need an answer to please contact us and we will be happy to help.
- Contact Us
- Or fill in the form below providing your details and some information about your query and we’ll get back to you within 24 hours.
